Payment Terms

These payment terms outline the policies and procedures related to billing and payments for services provided by LightProWeb. By using our services, you agree to these terms.

1. Payment Methods

We accept the following forms of payment:

• Bank transfer (VND or USD)
• PayPal
• Credit/Debit Card (Visa, MasterCard)

2. Invoicing and Due Dates

Invoices will be issued upon project agreement or service initiation. Payment due dates are as follows:

• 20% upfront deposit before project start
• Remaining 80% upon project completion or before final delivery

3. Late Payments

Failure to pay by the due date may result in the following actions:

• Suspension of ongoing work
• Additional late fee of 3% per month
• Termination of the service contract

4. Refund Policy

We strive for 100% satisfaction, however, refunds will only be granted under the following conditions:

• If no work has started on the project
• If there is a mutual agreement between both parties

No refunds will be issued after the final delivery or completion of the project.

5. Taxes and Fees

All fees are exclusive of applicable taxes. Clients are responsible for any taxes, duties, or bank transfer charges associated with their payment.

6. Contact

For any questions regarding payment, please contact our finance team at contact@lightproweb.com.